GFI KerioControl AI - UDP Traffic Stability Issue

Advisory Date: October 24, 2025

We are aware of an issue affecting UDP traffic stability in some GFI KerioControl AI environments. While this does not affect all GFI KerioControl AI customers, we have identified a bug that may cause occasional drops of UDP packets in certain environments.

Current Status:

• Priority Level: Highest priority issue
• Development Status: Our development team is working around the clock to resolve it
• Latest Update: A fix has been identified and is currently in the testing phase to ensure the solution completely resolves the issue without introducing any unintended side effects

You can track real-time status updates at https://status.gfi.com/

We will notify you immediately once the fix has been deployed and verified. The update will be made available through the standard KerioControl update mechanism of issuing a new version or patch release.