Kerio Outlook Connector (Offline Edition)

Best practice deployment guide

Printing Date: February 19, 2008


Table of Contents

1  KOC versus KOFF
2  Preparation
2.1  Update of clients
2.2  Free disk space
2.3  Network communication
3  Installation
3.1  Kerio MailServer
3.2  KOC update
3.3  KOFF installation
3.4  Profile conversion
3.5  Global installation by using Active Directory
4  Initial synchronization
4.1  How the initial configuration works
4.2  Default synchronization settings
4.3  Impact on the server's and client's performance
4.4  KOFF deployment
5  Troubleshooting
5.1  Collision with free/busy
5.2  Task requests incompatibility
5.3  Downgrade to KOC
5.4  Logging of important information
5.5  Synchronization and data conversion related issues

Kerio MailServer 6.5.0 includes a new generation version of the Kerio Outlook Connector extension. This new generation product, called Kerio Outlook Connector (Offline Edition) enables Microsoft Outlook users to manage their email accounts also when they are offline and it is not possible for them to connect to Kerio MailServer.

The objective of this document is to help mailserver administrators deploy their Kerio Outlook Connector (Offline Edition) smoothly as well as to briefly focus on differences between both Kerio Technologies extensions for Microsoft Outlook (referred to as Outlook in this document).