Most of us use or at least know address books and little notebooks where names, phone numbers and addresses of family members, friends, colleagues, business partners and other people are kept. Another possibility to remember contacts is keeping of business cards provided by people we meet. In these times of booming electronic communication where we are almost becoming slaves of time, looking contacts up in tiny pocket books and visit-card filers is too time-consuming and ineffective.
For this reason, contact folders have been developed. Actually, these folders are electronic address books replacing the old-fashioned methods of contact maintenance. In addition to the fact that all contacts are kept together, other advantages come along, such as easy look-up and automatic recognition of known email addresses while being written.
In addition to creating and maintaining of single contacts, contact folders allow creating and maintaining of distribution lists. Distribution lists are groups of contacts recognized by a single group name. This name is simply used instead of entering all included addresses separately.
Contact folders provide a large scale of benefits addressing maintenance of contacts, distribution lists, etc. These benefits are focused in this chapter.
This section describes actions related to contacts (available from the contact folder toolbar):
This button opens a dialog box where users can create a new contact (see section 1.6.3 New contact). The menu also includes an option to create a new distribution list (see figure 1.47 New contact, New distribution list).
The icon can be used to move or copy the contact to another folder (for details, see section 1.6.6 Moving and copying contacts).
Click the button to print the selected contact. First, the printed page preview appears; then the standard Print dialog box is displayed.
Use this icon to delete the selected contact. Contacts can be deleted also by the Delete key (in Mac OS X also by Backspace).
Use this button to forward the selected contact. Contacts are forwarded in a special format supported by Kerio WebMail and MS Outlook so that it is possible to move the contact directly to the contact folder.
Clicking on the button opens a dialog where criteria can be defined for search for a contact (for details, see section 1.6.5 Searching in contacts).
You can switch between two view modes. Contacts can be displayed either as address cards or ordered in a list.
Users can work with Contacts folders the same way they work with other folders. This means these folders can be shared and shared folders can be subscribed. Details on sharing and subscription of folders are provided in chapter 1.10 Folder Administration.
The contacts in Kerio WebMail can be displayed in two ways; either as individual cards, or as a list of contacts. Use the menu in the toolbar to set the display mode (see picture 1.48 Contacts).
Note: For classification by contacts, items are sorted by the alphabet of the language set in Settings as preferred (the General tab) in Kerio WebMail — see chapter 1.11.1 User settings. In result, if for example English is set as preferred and subject are in German, contacts will be ordered by English alphabet and some specific national characters may also cause problems in sorting.
By default, up to 20 contacts are listed on one page in contact folders. Number of messages displayed at one page can be changed, however, it is necessary to keep in mind that the same settings apply also to email and task folders. To change number of items displayed on a single page, use the Settings section in Kerio WebMail (see chapter 1.11.1 User settings).
Besides other methods, the cards can be sorted by alphabet letters, available below the toolbar as links. By clicking a specific letter, the first contact starting with this character will be highlighted.
TIP: Pressing Shift+letter when searching in the row of letters, the contacts starting with this character are marked.
Users can also use the purple arrows to navigate between the pages with contacts.
In the list view mode, information to individual contacts are listed in the columns. Contacts can be sorted according to the information This view mode provides several advantages. First, columns can be sorted and ordered in accordance with information they include. Click the column heading to sort contacts in the ascending or descending order (see the arrow next to the column name) by alphabet, numbers or time (depending on the column contents).
Users can also customize the information to be displayed. The columns can be added or deleted. Right-click the table header and specify the column settings in the window where columns to be displayed can be selected. The pop-up menu contains the Change columns option.
The width of the contacts list can be adjusted the same way as in the spreadsheet programs. To change the column width, click between two columns in the table header and drag the cursor right or left as needed. When the window is refreshed, layout of the columns is set to the default mode.
Click on the New contact button in the toolbar or use the New contact item in the main folder panel's pop-up menu to access a dialog box with three tabs where the information about a specific person can be entered.
The first tab (see figure 1.49 New contact — General tab) includes entries for general information to be specified. (the first and last name, phone number, email address or personal web page URL can be specified).
Note: It is not recommended to use multiple email addresses in the E-mail entry to create recipient lists. For this purpose, Kerio MailServer 6.2 allows creation of distribution lists (for details, refer to chapter 1.6.8 Distribution lists).
The Address tab (see figure 1.50 New contact — Address tab) includes information referring to user addresses. In this tab, three different addresses — Business, Home and Other — can be specified. The address type can be selected in the Address menu. Check the This is the postal address option to select one of the addresses as primary.
The Details tab (see figure 1.51 New contact — Details tab) contains additional information about the contact, such as birthday, anniversary or title.
Private contacts can be used especially for sharing of contact folders with other users. If a user shares a private contact folder with other users, it is possible to mark certain contacts as private. These contacts will not be displayed to anyone else except the user with whom the contacts are shared and even the person who shares these contacts cannot see them in the shared folder.
To mark a contact as private, do the following:
Double-click on the contact to show its details.
On the General tab, enable the Private option (see figure 1.49 New contact — General tab).
Save changes by clicking .
Warning: Private contacts are treated as private only if the client where private contact folders are viewed supports this feature. In other client applications (like MS Outlook), it is possible to view and edit contacts without any restrictions by users with appropriate access rights. This implies that information included in private contacts are not well secured.
There are several ways of searching in contact folders based on the type of display. The cards display enables users to search for contacts using the letters under the toolbar. By clicking a specific letter, the contacts starting with this character are highlighted.
When contacts are displayed in the form of a list, only the standard ascending and descending order of messages is possible. Thus, searching for a specific contact is not very efficient, especially when there are too many contacts in the folder.
Searching for contacts using the Search window is completely different from the above procedure. Use the button (the magnifying glass icon in the toolbar) to open the window or enter a string (a word, part of a word or a character in the message to be searched for) into the Search for: field in the toolbar.
Use the first option (the magnifying glass button) When opened, the dialog window provides a list of all contacts saved in the folder. When searching for a particular contact, the following information is used as the search criteria:
Set folders in which the search will be performed. By default, the folder from which the dialog was opened is selected.
This entry can be used to enter a string which will be searched (the first letters of first name, second name or username can be used). The search string is not case-sensitive.
Click on to run the searching.
Users can also enter the search string into the appropriate field in the toolbar (see figure 1.46 Contacts folders toolbar). Click to open the Search window. Only the contacts containing the specified string are listed. If the searched contact is not included in the table, retry the search process upon modifying the string or switching to another folder (the search applies only to the folder currently opened).
Kerio WebMail allows moving and copying of contacts between folders. Variety of methods can be used for this purpose and it depends on the user's choice which one they feel more comfortable with. The methods are described in the following section:
Drag & Drop is a simple method for moving and copying items by using only the mouse:
Hover a contact with the mouse pointer and click on the left mouse button. Hold the button and drag the contact over the destination folder. Release the mouse button.
Note: To copy the selected contact(s), hold the Ctrl key (or Alt on Mac OS X).
Hold down the mouse button (and the Ctrl key, when copying) and drag the contact to another folder.
A green icon appears when the contact is ready to move (see figure 1.53 Moving contacts by the Drag & Drop method) or a blue icon when ready for copying (see figure 1.54 Copying contacts by the Drag & Drop method).
Let hold of the button to move the contact immediately.
Note: Unless the contact is dragged over a folder where it can be moved (i.e. any mail folder with appropriate access rights in the folder tree), a red icon is displayed meaning it is impossible to move the message to the particular location.
The toolbar includes a clickable Move or copy icon. Contacts can be move or copied by using this button as described below:
Use the mouse pointer to select a contact and click on the button available on the toolbar (see figure 1.55 Moving/copying contacts by the button on the toolbar).
In the Folder selection dialog just opened, select the folder where you want to move or copy the contact and click on or .
The contact's pop-up menu can also be used to move or copy contacts:
Right-click a contact. In the context menu, select Move or copy (see figure 1.56 Move/Copy contacts using the context menu).
This opens the Folder selection dialog where you can select a folder where the contact will be move or copied. Click on /.
Kerio WebMail allows contact forwarding in a special format so that forwarded contacts can be directly added to contact lists upon their delivery. Thanks to this feature, it is not necessary to copy contacts to email messages and to contact lists.
Kerio WebMail also supports another option. When a message with a contact in the attachment is received, the recipient can simply click on the attachment to open the contact automatically in the standard dialog box. Click on to confirm settings and save the contact to the default private Contacts folder.
Note: To save a contact or open it as an attachment, right-click on it and use one of the options available, Open or Save.
To forward a contact, select it by the mouse pointer and click on the button on the contact folder's toolbar (it is also possible to use the same option in the pop-up context menu).
Select a contact and click on a corresponding icon to open a message editor where the contact is included as an attachment.[2] Now the message can be sent (it is also possible to edit the message before sending it).
Warning: Do not forget to enter the recipient's email address in the To: textfield.
Distribution lists are groups of email addresses used for sending of collective email. Simply use a special dialog in Kerio WebMail to complete desired email addresses and save them under a common name. Whenever sending an email message to such a group, simply enter the distribution list name in the To entry instead of filling in individual addresses.
Distribution lists are helpful if email is often sent to a group of addressees. For example, it can be a group of people with whom you often communicate in your work or outside the office, as shown at figure 1.57 Distribution list — an item tab (it is a certain alternative to mailing lists or to group addresses).
Once created, distribution lists are displayed in the contact folder. If multiple contact folders are used, the particular distribution list is saved in the folder where it is created. If the list is for example created in a task folder, the distribution list is automatically saved in the default private contact folder, in Contacts. to distinguish distribution lists from other items in the contact list, they are displayed bold.
To create a new distribution list, follow the instructions provided below:
Click on the button which allows creating of new items (see figure 1.58 Toolbar menu).
In the menu, select the New distribution list option.
A dialog is opened where a distribution list can be created (see figure 1.57 Distribution list — an item tab).
Now, specify name of the distribution list. For this purpose, use the Name entry.
Now, add email addresses to the list. The and buttons can be used for this purpose:
The button opens a dialog where addresses can be looked up and selected in contact folders.
The dialog contains the following items:
The menu includes all contact folders in the mailbox (including public and subscribed contacts).
Enter a string which will be used as search criteria, i.e. any contacts including the string will be searched. First letters of first or second name or username (the part of address preceding the at-sign) can be used as the string. The search string is not case-sensitive.
One or multiple contacts can be chosen in contact lists (by holding the Shift or Ctrl key and selecting items by the mouse pointer) and then added to the distribution list by the button. Double-clicking on a contact also copies the particular item to the distribution list.
Use the button to open a dialog where a new address can be added to the list. The address needs to be entered manually:
Enter first and second name of the new distribution list member.
Enter email address of the new distribution list member.
Enable this option to save member information also in the Contacts folder.
The button can be used to delete an address from the list.
Save changes by clicking .
A note can be attached to any distribution list. It can be for example a description of the group or another information. The note can be defined on the Notes tab of the distribution list dialog.
Besides the method described above, there is another way to create distribution lists. Simply select one or more items in the contact list (using the Ctrl key), use the right mouse button to open the pop-up menu and select Create a distribution list (see figure 1.61 Creating distribution lists by selecting contacts from the list).
This opens a distribution list with the selected contacts already included. This list can be simply saved after entering its name. Contacts can be added anytime if desired.
Each distribution list can be edited and also removed. To remove a distribution list, follow the same pattern as when removing a contact item. Simply select a distribution list by the mouse pointer and use either the Delete key or right-click on the item and use the appropriate option in the context menu.
It is also simple to edit a distribution list. Double-click on a distribution list to open it. Contact information can be edited, removed or a new one can be added. It is also possible to update a distribution list. It is necessary to perform updates where at least one contact has been changed since the last update. Usually, contacts are edited directly in a contact folder. Such changes take no effect in distribution lists. Therefore, it is recommended to update distribution lists from time to time by the button.
To save changes, click on .