Support Conditions:

1. Always read the accompanying product documentation and search Kerio’s online knowledgebase articles for a solution to your problem before attempting to contact Kerio Technical Support.
2. Please have your product base license number ready.
3. Make sure you have the latest product update installed (or are able to update if necessary).
4. Certain IT skills are required to administer Kerio products and be able to benefit from Kerio technical support. See guide to administering Kerio products - minimum qualifications

Support Locations:

United States	United Kingdom	Czech Republic
Hours: M-F: (Pacific) 8:00 - 17:00	Hours: M-F: (GMT) 8:30 - 17:00	Hours: M-F: (GMT+1) 8:00 - 16:30
Phone: +1 (408) 496 4500	Phone: +44 1223 202 132	Phone: +420 377 338 902 Phone (Slovakia): +421 22 086 6668
Language: English	Language: English	Language: Czech, Slovak, English
Germany	Russia
Hours: M-F (GMT+1): 9:00 - 18:00	Hours: M-F (GMT+7): 10:00 - 18:30
Phone: +49 (0) 2171 36 36 132	Phone: +7 (495) 959 3062
Language: German, English	Language: Russian