Us

Kerio provides safe, simple and secure business productivity solutions to more than 50,000 small businesses and millions of users globally. Our award winning email, UTM/firewall, VoIP and collaboration solutions are distributed through a network of more than 6,000 reseller partners. Kerio is a profitable and growing technology leader headquartered in San Jose, California with offices in the United Kingdom, the Czech Republic, Russia, Australia and Brazil.

The Role

As a Partner Account Manager at Kerio, you will play a key role as we expand our sales activities to support our fast-growing business. You will work closely with our existing network of Channel Partners, helping them with quotes, product information, licensing issues, and software maintenance renewals. The PAM will primarily be a responsive role, answering inbound phone calls and emails, but will include outbound calling and emailing for software maintenance renewals. A successful candidate will be a self-starter, with a high-energy, positive phone presence, and a track record of effective, credible follow-up and sales achievement.

• Ability to learn and understand Kerio's products, how to identify the best possible solutions to meet Partners' business needs and how to appropriately position Kerio’s products and services with Partners.
• Follow up with partners on medium-sized software maintenance renewals before they expire.
• Work closely with Sales Account Executives to identify and uncover opportunities at target accounts.
• Use Salesforce.com to track activity with each partner.
• Ability to assist partners when they have licensing or order issues.

You

• Minimum 1-2 year(s) experience in a customer-facing role in sales, lead development, or account management
• Strong organizational skills with ability to manage time and resources effectively when working with a high volume of partners
• Superb communications skills, both verbal and written, with an ability to demonstrate products highlighting benefits/advantages/features
• Experience with CRM solutions such as SalesForce.com
• Demonstrated success of working independently with a proven track record of building relationships
• Passion for helping partners be successful
• Bachelor’s Degree

If you are highly motivated and looking to join an organization where you can make an immediate impact, we'd love to hear from you. Please send resume information to isr@kerio.com