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"Thanks to Kerio Solutions, Chanson TV has increased its overall work productivity, formed an integrated regional workspace and optimized the business processes."
Vasiliy Pokidko, CIO Chanson TV
Chanson TV are long-term advocates of Kerio products. For more than ten years, the broadcaster has run a tighter and more secure operation through its use of Kerio Control, Kerio Connect, and Kerio Operator. More than anything, Kerio gives Chanson the instant yet secure communications that keep journalists up to speed with news events and enable the company to synchronize the output from multiple broadcasting stations. Kerio is at the heart of Chanson's fast-moving operational infrastructure.
Chanson TV is one of around 200 radio stations broadcasting within the Russian Federation. Despite the stiff competition, Chanson attracts a daily audience of eight million. The success of the radio station spawned Chanson TV, which has 20 million viewers, many of whom watch from far beyond the borders of Russia.
Chanson TV started with Kerio Connect, then as the business grew, the need for a server, a firewall, and increased security became more pressing.
High-profile organizations such as TV and radio stations are potential targets for hackers. Chanson counters the threat with the firewall, antivirus, content filtering, and intrusion protection within Kerio Control. When malevolent forces strike, Kerio Control is quick to respond.
"Several times in force-majeure circumstances, Kerio Control saved us, ensuring the continuous operation of all our departments," says Chanson TV's Chief Information Officer, Vasiliy Pokidko. "Thanks to the secure internet connection we were automatically directed to an emergency provider, without interruptions in work."
Through its VPN (virtual private network) client, Kerio Control also provides the framework for Chanson's own protected in-house network. Chanson's VPN creates super-secure links between individual desktops and branch offices. The network gives Chanson an easier and more secure connection than a standard direct link.
The VPN is so safe and reliable; Chanson was able to launch a new radio station on the strength of it. Strana FM, which went live in November 2015, is both a traditional broadcaster (with stations in St Petersburg, Vyborg, and Luga) and a non-traditional internet station. Strana cuts costs by unifying and synchronising much of its multi-channel output across the VPN.
Chanson also uses Kerio Control to streamline internet usage. It gathers statistics to understand how its team operate. Using those insights, Chanson improves productivity by limiting broadband width or restricting access to certain internet resources for various types of user. Restrictions leave more broadband for those who need it most.
When news changes fast, Chanson and its journalists have to stay on top. They use Kerio Connect for all internal and external email communications. Kerio Connect is ideal because it works anywhere and with any device. The data is safe on Chanson's own servers – and mail is guaranteed to reach its recipients.
"Personally, I enjoy the benefits of synchronising email across all devices irrespective of the operating system they use," says Chanson TV presenter, Roman Shakhov. "Kerio Connect works both on my smartphone and my desktop."
And for times when speedy internal communications are needed there’s Kerio Connect instant messaging.
Although Chanson only recently adopted Kerio Operator, they have already seen the benefits.
Vasiliy Pokidko explains: "Like any other organization broadcasting all over Russia, the automatic telephone exchange is a necessity for us. Hundreds of people call Chanson TV every day, and many useful functions of Kerio Operator helped us to improve the interactions with the audience. The system allows for recording requests for programmes submitted by listeners and viewers on the answering machine."
Chanson TV office staff use Kerio Operator to manage phone calls direct from their desktop. For them, the most useful functions are email integration, favorites, and the ability to send faxes from the Kerio Operator interface.
Through the use of Kerio, Chanson has boosted productivity and created a single, integrated working space that unifies all regions and areas of operation. The user-friendly web interface has optimized the use of email. And there's no need for a designated technical specialist because Kerio is so easy to master.
Vasiliy Pokidko believes the business is more profitable: "Thanks to Kerio Solutions, Chanson TV has increased its overall work productivity, formed an integrated regional workspace and optimized the business processes."